Gold Star for Minuteman Press

I just got off the phone with my internet s-e-r-v-i-c-e provider. After going through the standard four sets of robot menu choices I thought I had convinced the mechanical service provider that I needed technical assistance from a human. Nope! Another robot came on the line and actually tried to walk me through a process of fixing my failed connection. After repeated failures to communicate my problem to the inanimate object, I finally let loose with language that is unbecoming of a lady. After all, I was only blowing off steam to a stupid robot—or was I?  IT seemed to take notice of my frustration and announced that I would be connected to a technical assistance human. After 10 more minutes on hold I finally had to hang up, problem unsolved.

We have internet service, telephone service, cable service, Visa & Master Card service. And who can top the red carpet treatment provided by the Internal Revenue Service? These impersonal conglomerates have hijacked the word which once described an honorable method of conducting business.

We’ve grown accustomed to cold, impersonal treatment; but that’s not our only option. Local business owners have the power to reclaim the word

s-e-r-v-i-c-e!

Yesterday started out badly for me. I was angry and fully expecting the day to get worse. I had time to spare because of a missed appointment so I walked into Minuteman Press to inquire about a name tag. The owner’s excitement was contagious as she brightened up and exclaimed, “Ooh! It’s name tag day today!” Lucky me! I would get same-day service. Later, when I picked up my tag, everyone admired it with me. For only $14 I got great advice, graphic design work, a useful product, and most important of all, I was treated like I was special. My mood brightened and my day got better simply because the crew at Minuteman Press took the time to be nice to me.

How many hours have we wasted trying to save a buck doing business with large discount companies when our neighborhood businesses stand ready to provide quick and exemplary service? Outstanding service is the mainstay of business success. By providing the best service possible we attract customers who are tired of talking to robots. By supporting other local businesses we encourage high ethics and accountability while helping our own businesses and community grow. When we provide superior service to each other, everyone succeeds. 

7 letters for Business Success

Sincere

Effort

Responsible

Value

Integrity

Courteous

Excellence

I highly recommend Minuteman Press for your printing needs. They are located in the Bi-Mart shopping area on the NE corner of Fourth Plain and 117th. Their phone number is: (360) 750-4447.

Joanne

For excellent writing service contact Joanne Laurent at      deScribe It!