Posts Tagged ‘Add new tag’

Expect Great Service

September 30th, 2009

molly-me-about-photo4 I’ve just added a new category “The Writer’s Opinion: Gold Star Businesses.” The purpose of this category is to promote local businesses who provide top-notch customer service. 

It amazes me how many times a day we pay people to be rude to us, provide poor quality service, or inferior products.  Business owners who care about quality and customer satisfaction often draw the short straws when it comes to recognition and reward. Let’s change that! This is the blog page where good people will be honored.  

I’m not going to be writing about just anyone who wants a plug here.  I expect good service from everyone who wants my money. This blogspot is reserved for the very few who provide exemplary service. I have three companies in mind as I begin this blog. If you want my business, be nice. If you want  to get mentioned here, you must do amazing things and be really nice to me!

Joanne

The High Performance Website

September 2nd, 2009

molly-me-about-photo    Web readers have short attention spans. They want to find specific information quickly and easily. When they visit your website-BAM! In a flash they should be greeted with information about what you do and why they should care.

    Think about your own web search behavior. Have you ever exited a website because you felt letdown by inadequate or confusing information on the home page? The first screenshot, or quick flash of information, is your moment to grab visitors’ attention and entice them to continue reading. Use that moment to put on your best performance. Here are a few ideas to think about when developing your website.

    

       Use graphics to direct people to your content

       Capitalize on the power of word usage

           -Use action words 

           -Appeal to emotions

           -Say something they can relate to

           - Be concise

        Ask web visitors to do something

           -Remember to include a call to action

 

An example of a call to action is: Visit deScribe It! for more information about turning words into cash.

 

Joanne

deScribe It!